Returns Policy

Returns & Refund Policy Last updated: May 2026 We want you to be completely satisfied with your Stelcore Supply purchase. If something isn't right, we're here to make it right. Return Window We accept returns within 30 days of the delivery date. Items must be: • In original or like-new condition • In original packaging with all included accessories and documentation • Accompanied by proof of purchase (order number or receipt) How to Start a Return Email us at support@stelcoresupply.com with: 1. Your order number 2. The item(s) you wish to return 3. Reason for return and a photo if the item is damaged or defective We will respond within 1–2 business days with return instructions and a return shipping address. Refunds Once we receive and inspect your return, we will process your refund within 5–7 business days. Refunds are issued to the original payment method. You will receive an email confirmation when your refund is processed. Please note: Original shipping costs are non-refundable unless the return is due to our error or a defective product. Defective or Damaged Items If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery at support@stelcoresupply.com. We will arrange a replacement or full refund at no cost to you, including return shipping. Non-Returnable Items The following items are not eligible for return: • Items returned after 30 days from delivery • Items that are used, damaged by misuse, or missing original packaging Exchanges We do not offer direct exchanges at this time. To receive a different item, please return the original and place a new order. Questions? Contact us at support@stelcoresupply.com — we typically respond within 24 hours on business days. Stelcore Supply, LLC — California, USA